Please proceed with your inquiry after agreeing to the following terms regarding the handling of personal information.
・The personal information you provide will only be used to respond to your inquiry and will not be used for other purposes or shared with third parties outside our company.
・Please note that if you fail to complete the required fields in the input form above, we will be unable to process your inquiry. Additionally, if the information provided is inaccurate, we may not be able to respond to your inquiry.
・If you wish to request notification of the purpose of use, disclosure, correction, addition or deletion of items, erasure, or suspension of use of the personal information acquired by our company, please contact the inquiry desk below. To verify your identity, we will compare the information provided and respond promptly.
Privacy Policy
GOTO LLC (hereinafter referred to as "our company") is committed to appropriately handling personal information. Regarding the handling of personal information obtained during operations such as applications for services provided by “Hotel Fosse Himeji” (hereinafter referred to as “the Service”), the following policies have been established. Please understand the following terms and provide your personal information upon agreement.
●1. Acquisition of Personal Information Our company will acquire personal information from customers through legal and appropriate means.
●2. Management of Personal Information Our company will keep your personal information accurate and up-to-date and take necessary measures such as maintaining security systems, improving management structures, and providing thorough employee training to prevent unauthorized access, loss, damage, falsification, and leakage of personal information. Furthermore, when delegating the handling of personal data to a partner company, we will select partners who implement appropriate safety management measures and provide necessary and appropriate supervision to the delegated parties.
●3. Purpose of Use of Personal Information Our company will use the personal information of customers within the scope of the purposes below or purposes evident from the circumstances of acquisition. Unless consented to by the individual or permitted by law, we will not use personal information for other purposes.
（1）Registration and personal authentication related to the use of the Service
（2）Billing for the use of the Service, as well as delivery of goods and other related operations
（3）Confirmation of inquiries related to the use of the Service, responses, and addressing other requests
（4）Communication related to the use of the Service, as well as sending emails and materials
（5）Notifications, surveys, and troubleshooting related to new services and menus associated with the Service
（6）Maintenance and operation related to the use of the Service
（7）Development and marketing of services by our company
（8）Notifications of new services and menus by our company
●4. Prohibition of Disclosure or Provision of Personal Information to Third Parties Our company will appropriately manage the personal information provided by customers and will not disclose it to third parties (excluding contractors specified in Section 5 and joint users specified in Section 6) unless any of the following applies:
① Customer consent has been obtained in advance
② Disclosure is required by law or regulation
●5. Delegation of Personal Data Handling Our company may delegate the handling of personal data to partner companies to facilitate smooth business operations and provide better services to customers. However, the delegated personal data will be limited to the minimum necessary to perform the delegated tasks.
●6. Joint Use Our company may jointly use personal information with our group companies, Aidma Holdings Co., Ltd., and meet in Co., Ltd. (hereinafter referred to as “Joint Users”), to provide better services related to the Service.
（1）Purpose of Use by Joint Users
① Delivery and collection of products and services handled by Joint Users
② Provision of services developed by Joint Users
③ Development, provision, and notification of useful information, products, and services for customers
（2）Scope of Joint Users Aidma Holdings Co., Ltd.
（3）Items of Personal Data Jointly Used Name, address, phone number, contracted products, contracted services, contract amount, contract terms, and transaction conditions of customers or representatives
（4）Responsible Party for Joint Use Aidma Holdings Co., Ltd.
●7. Handling Requests Related to Retained Personal Data
（1）If a customer or their representative requests notification of the purpose of use of retained personal data, we will notify them without delay unless any of the following applies:
① The purpose of use is evident for the retained personal data that identifies the customer
② Disclosure may harm the life, body, property, or other rights and interests of the customer or a third party
③ Disclosure may hinder the rights or legitimate interests of our company
④ Disclosure may interfere with the performance of legally prescribed administrative duties by national or local government organizations
（2）If a customer or their representative requests disclosure of retained personal data, we will notify them without delay unless any of the following applies:
① Disclosure may harm the life, body, property, or other rights and interests of the customer or a third party
② Disclosure may significantly hinder the proper operation of our business
③ Disclosure would violate the law
（3）If a customer or their representative requests correction, addition, or deletion of retained personal data, we will promptly investigate and take appropriate action based on the findings.
（4）If a customer or their representative requests suspension or erasure of retained personal data, and the request is deemed justified, we will take appropriate action.
（5）Requests regarding the above four items must be submitted by mailing a written request with the necessary details and identification documents to the inquiry desk specified in Section 8. Personal information provided by customers will only be used to address the requests and will be securely stored. Please note that mailed documents and identification documents will not be returned.
●8. Inquiry Desk for Personal Information Handling
GOTO LLC
Address: 〒530-0026
Shin-Kamiyama Building, 9-5 Kamiyamacho, Kita-ku, Osaka City, Osaka Prefecture
Email: goto.himeji@gmail.com
●9. Revisions to the Privacy Policy Our company will periodically review the contents of this Privacy Policy and make changes as necessary. The revised Privacy Policy will apply from the date of publication.
